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Do You Have A Communication Problem?

Bridging the Gap: Seamless Communication in Millwork Projects

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Successful millwork relies heavily on clear communication between general contractors, architects, and the design team. When communication falters, projects face costly rework, delays, budget overruns, and immense frustration.


The High Cost of Miscommunication

Poor communication leads to:


  • Rework & Delays: Misinterpretations cause fabrication errors and missed deadlines.

  • Budget Overruns: Rework and extended timelines inflate costs.

  • Project Friction: Blame replaces collaboration, straining relationships.

  • Compromised Quality: Details are lost, affecting the final product.


Strategies for Clear Communication

Establish robust communication channels to ensure smooth millwork delivery:


  1. Early & Continuous Involvement: Bring millwork draftspersons into design discussions early to ensure feasibility and prevent issues before fabrication. Architects, General Contractors, Project Managers should convey vision clearly, allowing draftspersons to translate it practically.

  2. Standardized Protocols: Use a centralized platform (e.g., Procore, Autodesk Construction Cloud) for all documents, RFIs, and submittals. Implement clear RFI processes and record meeting minutes with actions. To ensure clarity and accountability, I highly recommend sending follow-up emails to decision-makers summarizing the meeting's discussion and action items.

  3. Regular Meetings: Hold weekly coordination meetings to address issues and review progress. Dedicated design review sessions for shop drawings prevent late-stage surprises.

  4. Leverage Technology: Utilize 3D modeling and BIM (Revit, SketchUp) for visual clarity, reducing misinterpretations. Use video conferencing for face-to-face discussions.

  5. Clear Documentation: Provide detailed specifications, meticulously annotated shop drawings, and strict version control for all documents.


By prioritizing clear and consistent communication, project teams can transform potential challenges into collaborative successes, ensuring millwork is delivered on time, within budget, and to the highest quality.

 
 
 

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